It can take 48-72 hours to process your order. It takes up to 5-7 business days for shipping after your purchase has been processed. Depending on if you purchased a custom wig, it can take longer than 5-7 business days because we have to have some time to create the wig. The longest about 7-10 business days giving time to create the wig. Shipping is USPS & DHL. Once package has been shipped, there will be a tracking number automatically sent to the email provided on your order to track your package

Unfortunately there are no refunds, once you create or order a specific wig to your liking we can not refund. Please be careful to read over what you are purchasing before you finalize your order. If needing to be returned for any other reasons, there will be a shipping fee of $20 to return for specifics reasons you have emailed about. *NO REFUNDS*

We can be contacted by email at Plushwigz@gmail.com. Please allow at least 24-48 hours before a response

You would need to measure or have someone measure your head with a fabric measuring tape. Small head range from 20-21.5, Medium 22-22.5, Large 23-24

Please email Plushwigz@gmail.com